The Microsoft touts OneDrive service as one of the best cloud services in the market. Since the cloud storage service has gone through some changes many users at times are facing problems when syncing their files or folder and issues in uploading photos, the OneDrive desktop sync app on Windows 10 not connecting on One Drive. If you are facing OneDrive sync problems & issues then you don’t have to worry as in this article I will guide you with simple methods with step by step feature to fix One Drive Sync Problems & Issues on Windows 10.
Methods to Fix One Drive sync Issues on Windows 10
Restart the OneDrive sync client app on your Computer
If your OneDrive is not syncing any file or folder on Windows 10 then, in that case, the first thing you want to try is to reset the desktop sync client app. For restarting the sync client app you need to follow the steps below
Step-1: First you have to go to the notification area and here right-click on the OneDrive (cloud) icon. (If you don’t see the icon then you have to click the Show hidden icons up arrow button on the far-left side of the notification area.)
Step-2: Once you right click on it now select the Exit option.
Step-3: After you have to click the exit option now on the dialog box prompt click the Close OneDrive button.
Step-4: Now you have to open the Start menu and there do a search for OneDrive.
Step-5: Now open the desktop app. (This will open the OneDrive folder indicating that the app is running.)
Check if your OneDrive account is connected to Windows 10
When your OneDrive is not syncing, then you have to make sure that your account is connected to Windows 10 of your PC, and also ensure that you are using the correct Microsoft Account.
Step-1: First you have to select the start menu and here click on the Setting button.
Step-2: Now under the setting menu click on the Accounts option.
Step-3: After that from the left pane of the screen click on the Your emails and accounts option.
Step-4: On the right side if the account is not connected, then you have to click on the Sign in with a Microsoft account instead option.
Step-5: Once you click on the Sign in option now follow the on-screen instructions to switch to your Microsoft Account.
If you are not using the same Microsoft Account associated with your OneDrive account, then you may have to create a new account using the correct credentials related to the cloud storage service.
Select the OneDrive folders to sync
If you have just upgraded to Windows 10, then you can select the folders and files which you want to sync using the following steps
Step-1: First you have to go to the notification area and here right-click on the OneDrive (cloud) icon.
Step-2: Now again right click on the OneDrive (cloud) icon and then click on the Setting option.
Step-3: Once you click the setting option now click on the Account tab.
Step-4: Under the Account tab you have to click on the Choose folders button.
Step-5: After that, you have to select either the Sync all files and folders in my OneDrive or select the files and folders which you want to sync to your computer or laptop.
Step-6: Once you have successfully selected the files and folder now click on the OK button to save the new changes.
Complete the OneDrive setup process
In case if you are using a brand new computer or laptop then, in that case, your files may not be syncing because you probably haven’t finished the OneDrive configuration. Now to complete the One drive setup process follow the steps given below
Step-1: First you have to open the Explorer by pressing the keyboard shortcut Windows logo key + E together at the same time.
Step-2: Once you have open the Explorer now from the left pane click on the OneDrive (blue) folder to open the Wizard.
Step-3: After that on the right pane select the folders and files which you want to sync to complete the One Drive process.
Check your PC available storage space
The OneDrive has no longer offers placeholders to indicate content that is only available with an internet connection, which means that your computer must have at least the same amount of available space as the storage which you are using in OneDrive. If you don’t have enough available local storage space than the OneDrive will not sync your files and folder on your computer.
To make more space on your computer’s hard drive, you have to move or delete some of your files on your computer.
Step-1: First you have to check the amount of storage space that you are currently using to the One Drive and then compare the space with the available hard drive space on your computer.
Step-2: Once you have checked the storage space now you have to delete or move files as necessary.
Step-3: After that, you need to click on the Start button and then search for OneDrive to open the desktop client sync app.
Step-4: Now you have to follow the instructions to select the files which you want to sync to your computer and then choose the perfect location on your computer to sync your personal files.
How to use Disk Cleanup on Windows 10
You can also use the Disk Cleanup tool built in Windows to free up your computer disk space, which you can easily do with the help of the following steps
Step-1: First you have to open the Explorer by pressing the keyboard shortcut Windows logo key + E together at the same time.
Step-2: Now from the left pane of the screen click on This PC option.
Step-3: Now you have to right-click on the hard drive which you want to sync your files and then select the Properties option.
Step-4: Now click on the General tab and under this tab click the Disk Cleanup button.
Step-5: Once you click on the disk cleanup a new pop up will open and here you have to click on the Cleanup system files option which is available at the bottom.
Step-6: Now you can Select the files which you want to delete from your computer. If applicable, you can also check the Previous Windows Installations item too.
Step-7: Once you select the files which you want to delete now click on the OK button.
Step-8: Finally you have to click on the Delete Files button on the dialog box to complete the process.
Reset OneDrive on your Windows 10 Computer
When you have tried everything and nothing seems to fix the sync error on your computer then, in that case, you can reset the OneDrive desktop client sync app to fix the issue. To reset the One Drive follow the step given below
Step-1: First you need to open the Power User Menu by pressing the Keyboard shortcut key Windows logo key + X together at the same time.
Step-2: After that select the Command Prompt (Admin) from the power user menu.
Step-3: Once you open the Command Prompt now in the command prompt you have to type the following command
%localappdata%\Microsoft\OneDrive\onedrive.exe
Step-4: Once you type the following command now press the Enter button to process this command.
Step-5: After that, you have to make sure that the OneDrive icon is no longer visible in the taskbar’s notification area which is available at the bottom right corner in order to verify the command worked.
Step-6: Once the command work the icon should re-appear after few minutes. If it does not re-appear on the desktop then, in that case, you need to open the Start menu and there do a search for OneDrive and then hit the Enter button to restart the desktop sync app.
This wraps up the article I hope these steps help you a lot to fix One Drive Sync Problems & Issues on Windows 10 without any difficulty. If you liked this article then please share it on social media and with your friends. And if you want to ask any question or you want to suggest any update regarding this article then you are welcome to comment below in the comment section. Your comments and feedback are always valuable to us.
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